A part of your supply chain is that consumers may return their product, whether it be a malfunctioning product or the customer has changed their mind. You will need to be prepared to manage the reverse logistics part of your business to continue your supply chain and provide customer satisfaction. Managing returns should be efficient in order to minimize the impact to your supply chain. ADLI Logistics provides reverse logistics programs for your products and all operations related to the reuse of products and materials. When you outsource your reverse logistics, ADLI Logistics will provide efficient services and customized solutions for your products.
A dedicated team for your reverse logistics
ADLI Logistics has a dedicated team that will manage your reverse logistics. When the returned product arrives to our facilities, our team will review the return and see what is needed. We will take the necessary steps when dealing with your reverse logistics. When we review your product and see the product is not damaged or the product is returned due to customer preference, we will repackage the item and restock the item in the warehouse. However, if the item is defective or damaged, we will return the product back to you for repair or disposal or wait for instruction as to how to handle the returned product. Also, we will provide a separate area for returned items and handle them according to your instructions. We will consolidate all your inventory and ensure all your product is accounted for.
Saving you time on your returned product
To eliminate timely border crossings and customs clearance for returned product, we will provide a return address for customers to return their product. This will provide efficiency when it comes to your reverse logistics since you will be avoiding cross border hassles for your returns.
ADLI Logistics is third party logistics company that will keep your supply chain moving by minimizing hassles and expenses when it comes to reverse logistics.
For more information on our Reverse Logistics Solutions, contact us today!